9 articles
Problems and questions
Fix common problems and find quick answers.
The till says it is offline
Learn what offline means and how to keep billing until the internet comes back.
Some bills have not synced
Find the bills that did not reach Orio360 and send them again.
The printer does not print
Check the cable, the connection and the settings when no receipt comes out.
The sign-in code did not come
Learn what to do when the code email does not come or the code does not work.
Sign-in is blocked for 15 minutes
Learn why sign-in stops after 5 wrong tries, and when you can try again.
It says your session ended
Learn why Orio360 signs you out after 30 minutes and how to sign in again.
It says "This is not in your plan"
Learn what this message means and how to get the feature.
It says "You have used all your …"
Learn what happens when you reach a limit in your plan.
Common questions
Short answers to the questions people ask most, with links to learn more.
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