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Orio360

It says "You have used all your …"

Learn what happens when you reach a limit in your plan.

Who can do this: Owner, Manager and Cashier

Your plan has a limit on some things. When you reach one, Orio360 does not let you add more. It shows a message that starts with You have used all your. Selling never stops. You can always make bills.

The messages

Each message ends with Upgrade your plan to get more. The start tells you what you used up:

  • You have used all your users. You cannot add more staff.
  • You have used all your locations. You cannot add another shop or branch.
  • You have used all your products. You cannot add more products.
  • You have used all your file storage. You cannot put in more files, like photos.
  • You have used all your reports for this month.
  • You have used all your messages for this month. This counts email, SMS and WhatsApp.
  • You have used all your data exports for this month.

What to do

  1. Read the message. It names what you used up.
  2. For a limit that says for this month, wait for the 1st of next month. The count starts again at 0.
  3. For staff, locations or products, turn off one that you do not use any more. Then you have room for a new one.
  4. If you are the Owner, open My Subscription to see each limit.
  5. To get more, contact us to change your plan.

Before you reach a limit

At 80% of a limit, a yellow message shows at the top of the admin app. At 100%, it turns red. Only the Owner and the Manager see it. See My plan and usage.

Still need help?

Contact us