2
- 2-step sign-in
- A safer way to sign in. After your email, you also type a code from an app on your phone.
- Also called: two-step sign-in, MFA
A
- audit log
- A list of the changes people make in Orio360. It shows who made each change, and when.
- authenticator app
- A free app on your phone, like Google Authenticator. It shows a new 6-digit code every 30 seconds.
- Also called: authenticator
B
- backup
- A saved copy of your business data. It helps you get your data back if something goes wrong.
- barcode
- The black and white lines on a product. A scanner reads them to find the product fast.
- batch
- A group of the same product made at the same time, often with one expiry date.
- bill
- The list of what a customer buys, with the prices, the tax and the total to pay.
C
- cash closing
- Counting the cash in the drawer at the end of the day, and checking it matches the sales.
- category
- A group of products that are alike, like Drinks or Snacks. It helps you find products and read reports.
- CGST
- The part of GST that goes to the central government. You charge it, with SGST, when you sell inside your own state.
- combo
- A few items sold together for one price, like a burger, fries and a drink.
- commission
- A share of a sale that you pay to the staff member who made it.
- corporate account
- A company that buys from you, often in large amounts. An example is an office that orders snacks for its staff.
- credit
- Letting a trusted customer buy now and pay later. Orio360 keeps track of how much they owe.
- Also called: credit account, credit billing
- credit note
- A note that shows the money you owe a customer for items they gave back. Its code can pay for a later bill.
- CSV
- A simple file of rows and columns. You can open it in Excel or Google Sheets.
D
- daypart
- A time of day, like breakfast or lunch. You choose which dishes are sold in each one.
- Also called: menu period
- dine-in
- Guests eat their food at a table in your restaurant.
- DLT
- A list in India where a business must register its SMS sender name and message texts. Phone companies block SMS that are not on it.
- domain
- The name people type to reach a website. Your online store can use our web address or one you own.
E
- e-invoice
- A bill that is sent to the GST system online and gets back its own number, called an IRN.
- exchange gain or loss
- The gap when you pay a bill in other money. Paying fewer rupees than the order's rate says is a gain, and more is a loss.
- Also called: exchange gain, exchange loss
- exchange rate
- How much one kind of money is worth in another kind. For example, 1 US dollar may be worth ₹83.50.
- expense
- Money your business spends, like rent, power or repairs.
- export
- Saving data from Orio360 as a file, like a CSV or PDF, to keep or to open in another app.
- Also called: data export
F
- festival order
- An order a guest books days ahead for a festival, like sweet boxes for Diwali. The guest picks a day to get it.
- Also called: festive order
- floor plan
- A map of your restaurant that shows every table and if it is free or in use.
- free trial
- A set number of days to try Orio360 for free before you pay.
- Also called: trial
G
- GST
- Goods and Services Tax. It is the tax added to most things people buy and sell in India.
- Also called: Goods and Services Tax
- GSTIN
- The GST number of a business. It has 15 letters and digits, and it is printed on your bills.
- Also called: GST number
- GSTR-1
- A form where a business tells the GST office about its sales. Orio360 can get the sales data ready for it.
- Also called: GSTR1
H
- HSN code
- A number that says what kind of goods you sell, so the right GST rate is used. For services, this number is called a SAC code.
- Also called: SAC code
I
- IGST
- The GST you charge when you sell to a buyer in another state. It takes the place of CGST and SGST.
- ingredient
- One thing that goes into a dish, like rice, oil or onions. Orio360 lowers its stock when the dish is sold.
- invoice
- A bill with full tax details, often for another business. It shows your GSTIN and the GST on each item.
- Also called: tax invoice
K
- kitchen screen
- A screen in the kitchen that shows new orders, so cooks know what to make next.
- Also called: kitchen display, KDS
- kitchen station
- One part of the kitchen, like the grill or the bar. Each station sees only the dishes it makes.
- KOT
- Kitchen Order Ticket. It tells the kitchen which dishes to make for an order.
- Also called: kitchen order ticket
L
- limit
- How much of something your plan lets you have or use, like users, or reports each month.
- location
- One shop or restaurant branch of your business. Each location has its own stock and bills.
- lock
- A lock shows a feature that is not in your plan. Your data stays safe, and changing your plan opens the feature.
- loyalty points
- Points a customer earns when they buy from you. They can use the points to pay for part of a later bill.
M
- membership
- A customer pays to join and gets special prices for a set time, like one year.
- modifier
- A change a guest asks for on a dish, like extra cheese or no onions.
O
- offline
- When there is no internet. You can still make bills, and Orio360 keeps them until the internet is back.
- online store
- Your own shop website, where customers can see your products and order.
- Also called: online shop
- OTP
- One-Time Password. It is a short code we send to your email, and it works only once.
- Also called: one-time password
P
- parked bill
- A bill you put aside for a moment, so you can serve the next customer and finish it later.
- plan
- What you pay Orio360 for. Your plan sets which features you get and how much you can use them.
- POS
- Point of sale. It is the billing app you use at the counter to sell to customers.
- Also called: point of sale, till
- purchase order
- A list of goods you ask a supplier to send you, with the prices you agreed.
- Also called: PO
Q
- QR code
- A square of black and white dots. A phone camera reads it to open a link or to pay.
- quotation
- A list of prices you send to a customer before they decide to buy.
- Also called: quote
R
- recipe
- The list of ingredients, and how much of each, that goes into one dish.
- report
- A page of numbers about your business, like sales by day or stock that is running low.
- reservation
- A table booked for a guest for a set day and time.
- Also called: table booking
- RFQ
- Request for quotation. A list of goods you send to suppliers, to ask what price each one will charge.
- Also called: request for quotation
- role
- What a person is allowed to do in Orio360. The main roles are Owner, Manager and Cashier.
S
- sales order
- An order from a customer that you will deliver later. It often starts as a quotation.
- serial number
- A number that belongs to just one item, like the number on a phone.
- session
- The time you stay signed in to an app. It ends when you sign out, or when nobody uses the app for 30 minutes.
- SGST
- The part of GST that goes to your state government. You charge it, with CGST, when you sell inside your own state.
- shift
- A block of work time for a staff member, like 9 am to 5 pm.
- SKU
- A short code you give one product, so you can find it fast.
- spam folder
- A folder in your email for mail that looks like junk. Real mail sometimes lands there by mistake, so look there too.
- split payment
- One bill paid in two or more ways, like part in cash and part by UPI.
- stock
- How many of each product you have, ready to sell.
- stock transfer
- Moving stock from one of your locations to another.
- store credit
- Money a customer can spend in your shop later, often given when they return something.
- supplier
- A business that sells goods to you, so you can sell them to your customers.
- sync
- When your device and Orio360 share their newest changes, like bills you made while offline.
- sync conflict
- A change from a till that Orio360 could not save, because someone changed the same thing first. You choose which change to keep.
T
- table
- A place where guests sit in your restaurant. Orio360 shows if each table is free, in use or booked.
- takeaway
- Guests order food and take it away to eat somewhere else.
U
- UPI
- A way to pay straight from a bank account with a phone app. The buyer scans a QR code or types a UPI ID.
V
- variance
- The gap between what should be there and what is really there. For example, the cash the till expects and the cash in the drawer.
- variant
- One version of a product, like one size or one colour of a shirt.
- voucher
- A code or card that gives a customer money off a bill.
- Also called: coupon, gift voucher
W
- WAC
- The average price you paid for one item of a product, over all the stock you bought. Orio360 uses it to say what your stock is worth.
- Also called: weighted average cost
- waitlist
- A list of guests who are waiting for a table when the restaurant is full.
- web browser
- The app you use to open websites, like Chrome or Safari. The Orio360 apps open in it.
- Also called: browser
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