See table and kitchen reports

Three reports help you run your restaurant. They show how long guests stay at a table, how fast the kitchen cooks, and which dishes get cancelled.

See how your tables are used

1. In the menu, open Reports and press Table Turnover.
2. Under Period, choose the dates.
3. Read Avg Duration. It is how long guests stay, from the order to the bill.
4. Look at Table Usage Heatmap. It shows how many times each table was used.

Avg Turnover Rate is how many orders each table had in a day. Revenue / Table is the average money from one table. The Per-Table Metrics table lower down has the numbers for each table.

See how fast the kitchen cooks

Kitchen Performance shows how fast each kitchen station cooks.

• Avg Prep Time is how long a dish takes, from the order to ready.
• Items / Hour is how many dishes the kitchen makes in an hour.
• Delayed % is the share of dishes that took more than 30 minutes.

The times come from the kitchen screen. A dish counts when a cook marks it ready.

See which dishes get cancelled

Cancellation Trends shows the dishes that guests or staff cancelled.

• Cancel Rate is the share of dishes that were cancelled.
• Lost Revenue is the money from those dishes.
• Top Cancelled Items and Cancellations by Reason show what was cancelled, and why.