Send a KOT from your phone

The kitchen cooks a dish only after it gets a KOT. Send it from your phone as soon as the guests have ordered. You check the order once more before it goes.

Send the KOT

1. On Your Order, tap Send to Kitchen. The KOT Preview page opens.
2. Check the dishes. They are in groups, one for each kitchen station, like Grill or Bar.
3. Type a note for the cooks in Kitchen Notes, if you need one.
4. Tap Confirm & Send KOT.
5. The app asks Send to Kitchen? Tap Send.
6. The page KOT Sent! shows. Tap Back to Tables to go on.

The dishes now show on the kitchen screen of each station. When the cooks mark a dish ready, the Waiter app shows a message.

To change something before you send, tap Review Again in step 5.

After you send

• Reprint KOT sends a copy of the same KOT again.
• View Order opens your list of open orders.
• You cannot undo a KOT from the Waiter app.

If the KOT does not go

The app needs the internet to send a KOT. If the order is saved but the KOT does not reach the kitchen, a message says KOT did not reach the kitchen. Tap Retry to resend. Tap Retry send.

If the app says Failed to submit order, nothing was sent. Check your internet, then tap Confirm & Send KOT again.