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Orio360

Find and print a past bill

Look up an old bill at the till and print it again.

Who can do this: Owner, Manager and Cashier

A customer lost their receipt, or needs a copy for their office. You can find the bill and print it again.

Find the bill

  1. On the billing screen, press Bills. The Bill History page opens.
  2. Type the bill number, the customer's name or their phone in the search box.
  3. To see fewer bills, choose a status in All Statuses or a day in All dates.
  4. Press the bill.
The Bill History page, with a customer's name typed in the search box
The Bill History page, with a customer's name typed in the search box

A Cashier sees only the bills they made. A Manager and an Owner see the bills of every location they work in.

Print it again

  1. Press Print to print the receipt.
  2. Or press More, then Print Duplicate. On a receipt printer, the copy says DUPLICATE.
  3. Press Invoice to save the tax invoice as a PDF file.
The page of one bill, with the More list open
The page of one bill, with the More list open

Is no receipt printer set up on this till? Then Print saves a PDF file instead. You can also press More, then Download 80mm PDF or Download 58mm PDF. Pick the one that matches your paper roll.

What the bill page shows

  • The items, with the price, the GST and any discount on each.
  • The total, and how the customer paid.
  • Any returns made against this bill.

Invoice shows only on a paid bill.

Still need help?

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