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Orio360

Read alerts on your phone

See your latest alerts in the Waiter app or the Manager app.

Who can do this: Owner, Manager and Cashier

Both phone apps keep your alerts in one list. An alert tells you about a new order, a request to approve, a report that is ready, and more.

  1. Tap Inbox in the Manager app, or Alerts in the Waiter app. A red number on it shows how many alerts you have not read.
  2. Tap Unread to see only the alerts you have not read.
  3. Tap an alert to read it. The app marks it as read and opens the page it is about.
  4. To mark an alert as read without opening it, swipe it to the right.
  5. To mark every alert as read, tap the 3 dots at the top, then tap Mark all read.

In the Waiter app, this page is called Floor updates. When the list is empty, it says You're all caught up.

Find one kind of alert

Tap Type. Then choose a kind, like New order or Order update. To see every kind again, tap All types. Read shows the alerts you have already read.

The newest alerts are at the top, with the older ones under them. A tag URGENT or HIGH marks an important alert. Tap Load more at the end to see older ones.

Choose how alerts reach you

The Manager app lets you choose where your alerts go.

  1. On Inbox, tap Preferences.
  2. Under Channels, turn Email, SMS, WhatsApp or Push on or off.
  3. Under Per-type routing, choose the ways for each kind of alert.

Each change is saved at once. You do not need a save button. With Push on, an alert pops up on your phone. If your phone blocks it, tap Enable. Then allow it in the phone's settings.

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